RusHOLTS’ customer service and gas station technological equipment monitoring center received a certificate of quality from the manufacturer of coffee machines WMF.

Coffee machine is a complex and expensive piece of equipment for which the manufacturer prescribes a lot of maintenance work aimed at preventing potential damage of the unit. With proper maintenance good professional equipment is designed for decades of work. 

After specialized training and successfully passed exams, RusHOLTS became a certified service partner of  WMF Group Gmbh coffee machines. This means that RusHOLTS customer service provides a level of service quality in the form in which it was intended by the manufacturer.

WMF is a recognized world leader in the production of professional automatic coffee machines. Its superautomatic coffee-makers provide the brewing process in full and reduce human participation and impact on this process to a minimum. Such machines are widely demanded in HoReCa by chains of establishments with a huge traffic of people.

Modern IT-solutions extend the capabilities of automatic coffee machines even further. RusHOLTS experts have demonstrated to manufacturer’s representatives  the functionality of coffee machines remote monitoring and introduced  them the Center for filling stations’ process equipment remote monitoring. 

BMS Coffee Control System is designed for remote management of an unlimited number of coffee machines’ configuration, on-line monitoring of their technical condition, remote collection of all operational and statistical data in order to avoid risks of abuse and/or unskilled actions by gas stations personnel and service engineers.

Coffee machines remote monitoring allows doubling the sales of coffee drinks. In monetary terms, it turns out that the lack of a reliable accounting of coffee sales filling stations’ "gives away" to the employees some 2-3 billion rubles a year, meanwhile the overall "generosity" of  all Russian public catering establishments in this respect is not less than 25 billion rubles a year.

In addition, remote monitoring helps to achieve major savings on machines’ servicing. Downtime is 3 times shorter as compared to the "traditional" system of service and the number of service technicians’ visits paid by the chain of filling stations is reduced by 50%. Monitoring Center: first results.

"Selecting a quality service is a test of entrepreneurial skills of business owners”, said Alexander Kuzmin, RusHOLTS CEO. - Losses of an "average" in terms of traffic coffee selling point due to the idle coffee machine could amount to some 6000-7000 rubles per day, the busier places could record losses 2-3 times more. Lack of service costs the owner much more than proper and timely maintenance of the equipment".